Customer Service

What do you do when you can’t sleep?  Sometimes I surf. Surf the web, in case there was any doubt. This morning I came across this bit about customer service at msn.com.  It is titled “10 Companies Americans love to hate.”
It reminded me of a customer service call I made yesterday.  I won’t identify the [...]

Is Your Church Google or Microsoft?

Ok, so there are myriad ways Google and Microsoft can be compared.  For now, stay with me.
Joel Spolsky paid a visit to both campuses and reported in INC. Magazine. He points out that Wi-Fi service is available at both places.  At Google, it is free, and available everywhere. At Microsoft ti is free, but you [...]

Depth, Distance, Speed

As we crossed over I-30 on the Business 271 overpass, I mentioned to Rachel that I will never pass through Mt. Pleasant the same way again.
We’re in Mt. Pleasant, Texas for a week of CTCYM Mission Trip. Rachel and I and several others arrived a day early to prepare for the rest of the 80 [...]

What are they, you, we, here for?

I am not invisible and should not be made to feel I am.
I’m working at a Panera Bread this morning. I had a meeting in Ft. Worth last evening, and Rachel has one this morning, so we spent the night here with a friend to save gas and mileage.
I stood at Register Row in Panera [...]

Expectations

One learns in both Psychology 101 and Sociology 101 that one’s expectations influences what one finds.
We give tours here at MCH. If you or a group you are in would like to scheudle a tour, please give me a call.  The Development Department usually handles tour groups of adults, and we, the Religious Education Department, [...]

Google = Christians?

The sky is falling!  For almost an hour Saturday morning, Google shut down the  internet!  Okay, They didn’t really shut down the internet, but the search behemoth did label the entire internet as malware – thus labelling each search result with “This site may harm your computer.”
What Google did actually didn’t harm any other website. [...]

What’s in a Name?

I received this email from my brother Richard:
We discovered a new way to misspell “Heyduck” tonight. On the music program tonight [his daughter] was listed as “… Hoyoleuka.” Have you seen that one before?
Hoyoleuka? Really?  That’s a new one.
We don’t get many new ones.  We mostly get variations on hay-duck, hi-duke, hey-duke, or even hey-doo.
When [...]

To Cuss or Not to Cuss

I was sitting on the front steps of the chapel last night (Wednesday), talking with some of our students. Another of them roared around the corner, and then said, “I almost cussed! I didn’t know you were out here, Mr. Steve.”

It seemed like a good time to continue with that topic. “Do any of you [...]

Driving Dallas

Several times over the past two weeks I have talked openly about being challenged to be an hospitable driver.
This morning I drove into Dallas in the midst of rush hour traffic and got to test my attitude.
I should talk openly about more habits and challenges that I face.

General Conference @ Annual Conference

We are congratulating ourselves and one another for our hosting of General Conference. “If there’s something we are really good it, it is greeting fellow United Methodists with great hospitality.”
Wow. Now, taken in the context of the pages and hours of guidelines and training, that we were hospitable should come as no surprise.
That [...]