Category Archives: hospitality

Experiments in Honesty – Book Review

I read Steve Daugherty’s Experiments in Honesty as my first blogger review book in a long time. What a great choice to get back on that horse with! Full disclosure: I received a free copy of the book based on my promise to blog a review of it. The content of the review is entirelyContinue reading “Experiments in Honesty – Book Review”

Knowing When

as in: Knowing when to say what you’re thinking, and when not to. I called 6 times before an actually person picked up. The message I received the first five times indicated I had called outside of business hours. Business hours began at 8 am. I started calling at 8 am. I cannot tell youContinue reading “Knowing When”

How will you remember?

Six years ago today, we checked Eliza into Texas Scottish Rite Hospital for Children. It was the beginning of what would end up being an almost 7 month process of correcting the dysplasia in her left hip. The hospital was wonderful; we still have annual follow-up appointments as she grows. If we didn’t have theseContinue reading “How will you remember?”

Not aimed at you

Once I noticed the little girl crying, I could not not think about it. Being at an elementary school to meet with a 4th grader I mentor, I was sensitive to the little girl’s privacy and space. Had this happened at the church I pastor, I wouldn’t have felt the same nudge to maintain myContinue reading “Not aimed at you”

Loving Las Vegas

I’ve never been to Vegas, but after the mass shooting there last night, they’ve been on my mind and heart this morning. Enough that I posted this to Facebook this morning: Praying for #LasVegas, and for a country that can seemingly agree on nothing except that we should pray. Maybe that’s the best place toContinue reading “Loving Las Vegas”

2017 version of Community Bathrooms

In 1982, I made a conscious decision to move away from a dorm with semi-private bathrooms to a dorm with community bathrooms on each floor. And I never looked back.  Ok; the bathroom set up wasn’t the reason I chose the other dorm (It helped they had installed air-conditioning over the summer). Community was differentContinue reading “2017 version of Community Bathrooms”

Who are our customers?

Sermon #3 in our Branded series, preached Sunday, May 1 at Euless First United Methodist Church “I gave you a $20. You gave me change for a 10!” One of the hardest lessons for me to learn working a counter register or the drive-through window at McDonald’s was “The customer is always right.” In thisContinue reading “Who are our customers?”